iHelp is a 3-tiered help system, offering 7 day phone support, email support and a comprehensive online help centre available 24 hours a day. It contains a number of helpful features including:
- Instruction manuals
- Step by step tutorials and video demonstrations
- Frequently asked questions
In addition, every new account is assigned a project manager who you can contact directly whenever you have a question. All complete iCMS packages also come with a training session given by a qualified instructor.